E-mail for employees

    All employees at Umeå University have an e-mail address linked to the university. The address is associated with your name and must be used for e-mail within the employment.

    Recommended email programs

    Outlook is the e-mail program supported and recommended by the university.

    Instructions for installing Outlook on computer and mobile

    Outlook on the web

    You reach Outlook on the web directly from the Microsoft 365 portal, go to m365.umu.se and log in with your Umu ID. Click on Outlook in the menu.

    I want to ... Function More information
    email from a university-wide function (e.g. a department or unit) Shared mailbox Order a shared mailbox
    email from a role (e.g. director of studies) Shared mailbox Order a shared mailbox
    email and spread information to both internal and external people Mailing list (also called Sympa list) Order a mailing list (In swedish)
    email and spread information to everyone in the department/unit Staff lists and group lists in Exchange, or create a team in Teams for your communication More about Teams
    a shared mailbox or calendar with a collaboration group/workgroup Microsoft 365-group More about Microsoft 365-groups (in Swedish)

    The composition of the email address

    Your email address is created based on your name as entered in the personnel system. If you have several first or last names, you can choose how they should be used. You who have double names where the names are joined by hyphens will receive an e-mail address according to firstname-firstname@umu.se.

    How to change your email address

    If you have changed your name and want to change your e-mail address, you must first contact the person in charge of human resources at your department or unit. The personnel manager changes the name in the personnel system.

    You then contact the person in charge of the catalog at your department or unit who can change your email address.

     

    SERVICEDESK Support

    Contact Servicedesk when you need assistance such as technical support or to request access to a system.

    Servicedesk contact form
    Phone: +46 90-786 63 00

    Manuals

    Manuals and instructions can be found on the website Manual.

    System reports – Driftinformation (Swedish only)

    Provides information on system disruptions and planned updates.

    https://it-status.umu.se/driftinfo

    Elin Sköld
    9/5/2023