Service and add-on services on campus

All students and staff at Umeå University have access to various services. Some services are fixed – you cannot opt out of cleaning services, for instance, as the University has a standard to maintain. But you can make certain additional choices to the standard level and choose among our add-on services.

The Campus Services Office is devoted to service on our campuses. The mission is to simplify the everyday life of employees, students and visitors. For us at the Campus Services Office, it is important that you thrive here and that things work. Our main responsibilities are:

  • jointly bookable premises
  • Infocenter
  • cleaning services
  • post delivery and cargo handling
  • service and support in premises
  • examination services
  • printing services.

Some services are fixed – you cannot opt out of cleaning services, for instance, as the University has a standard to maintain. But you can make certain additional choices to the standard level and choose among our add-on services.

Our add-on services

Orders must be made to Infocenter at least ten days prior to the service taking place. All services are charged by the hour. A quote can be presented on request.

Additional cleaning services

Allergy-friendly cleaning
Cleaning services especially adapted to people with allergies including cleaning premises based on needs, and floor cleaning – all without the use of chemicals. This service is customised to your specific needs and can come in the form of a temporary or long-term agreement.

Post-renovation, installation or relocation cleaning
We offer specific cleaning services upon agreement after a renovation as well as move-in and move-out cleaning. Premises or surfaces are cleaned thoroughly including mopping floors, cleaning fixtures, dusting surfaces and wiping walls, for instance.

Event cleaning
We offer event cleaning upon agreement after events such as the Annual Celebration Ceremony, the Spring Graduation Ceremony and the Student Welcome Fair, or any other large or small event.

Laboratory washing up
For departments and centres with laboratory activities, we offer washing up services of laboratory equipment, sterilisation by autoclaving and washing of lab coats, etcetera.

Staff kitchen cleaning
We take the overall responsibility for ensuring that your staff kitchen is kept clean and tidy. Beside managing dishwashing and keeping surfaces clean, we also ensure that the coffee machine is refilled and can also administer restocking orders for the kitchen. The service is available for 52 or 46 weeks per year. The difference is if you wish service during holiday periods and working days between two holidays ("klämdagar") or not.

More frequent cleaning
We offer the opportunity to increase the frequency of cleaning services for offices or communal staff spaces. This service is customised to your specific needs and can come in the form of a temporary or long-term agreement.

Cleaning of furniture and textiles
We offer washing of furniture and textile furniture when needed in the form of steam washing on site. We also offer washing of lab coats, in which case the department need to provide a washing machine.

Sorting post per person

Post delivery to departments is included in the regular services provided by the Campus Services Office. However, we also offer the opportunity to get your post sorted into personal mail compartments (pigeonholes) to ensure that post reaches the right person sooner.

Transport of other goods

Large and bulky goods may be cumbersome to move. The Campus Services Office offers transport of items that are not included in the general mail delivery service. This includes office furniture such as tables and chairs. Price: SEK 857 per hour.

Procurement of audiovisual equipment

The Campus Services Office offer consultation free of charge when an organisation needs to purchase audiovisual equipment for standard premises. This could be video conferencing equipment for meeting rooms, for instance. For premises requiring equipment beyond the ordinary, the Campus Services Office can still be of assistance through the use of external consultants at an added cost.

Questions and requests

We would be happy to help satisfy your needs for standard and add-on services. Please contact the head of unit at the Campus Services Office in charge of your particular building.

Contact infocenter

Tel: +46 90-786 50 00
Contact form


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CONTACT OUR HEADS OF UNIT

Anette Holmqvist
Campus Skellefteå and Campus Örnsköldsvik.

Anna Edholm Pohjanen
MIT Building, Natural Sciences Building and Technology Building.

Delvin Salih
Biology Building, Electron Microscopy Building, KBC Building, Norrbyn, Physics Building and UCCB.

Magnus Eriksson
Knowledge Building, Umeå Arts Campus, University Administration Building and University Management Building.

Robert Fjällborg
Teacher Education Building, Social Sciences Building and Umeå University Library.

Åsa Nilsson
Behavioural Sciences Building, Humanities Building, Northern Behavioural Sciences Building, Police Education Building and Universum.

CAMPUS SERVICES OFFICE IN THE BUILDINGS

To find service assistants in your building, please go to the Campus Services Office's staff directory and choose your building under "Units".

Frida Fjellström
1/3/2024