Opening hours and staffing at the University Administration

All activities in the University Administration are undertaken with the same objectives as before COVID-19.

The difference is that most university administration offices have a reduced number of members of staff on campus, but instead employees and heads of offices can be reached online, by email or phone.

"The University Administration follows the decisions and recommendations by national authorities and the University Management. Travel restrictions and working from home are two important measures taken to reduce the risk of spreading disease. The objective is to uphold the administration's activities as normal, albeit through completely new forms," says University Director Hans Wiklund.

All offices control their incoming emails regularly and go to their workplace whenever needed, for instance for signatures or other work tasks that cannot be performed remotely.

"Those tasks that require access to the workplace will also be processed on campus until further notice. I understand that these new routines can cause problems for individuals, but I am confident everyone's willingness to take responsibility in this incredibly difficult situation," says Hans Wiklund.

Those offices that have customer services or other service functions are available according to what is stated below. These details are subject to change in the event of further restrictions due to COVID-19.

• Servicedesk in the MIT Building is open from 10:00–12:00 and 13:00–15:50. System development and maintenance work is on campus if necessary.
• IT Support is open as usual from 8:30–16:30.
• Infocenter is open for visitors from 9:00–15:00 and is accessible via phone as usual from 8:00–16:30. Visitors to the Legal Affairs Office are also referred here.
• The Communications Office has staff available for film and photo, writing, translating, web editing, newsletters, graphical production and project management. All staff are available either on site or online between 8:00–16:45.
• Registry and archives is manned daily for mail, registration and processing of official documents.
• The salary administration is manned daily.
• The Vice-Chancellor's secretary is on site every Wednesday morning to process signatures.
• All cleaning services are carried out as usual, but office space of staff working from home is not cleaned. Some toilets have been closed to reduce the need for cleaning.
• Mail and transport has reduced its rounds to its summer schedule, which means that all buildings and functions get visited once per day.
• The Student Health Service is open but has replaced its drop-in with extended telephone hours. Read more about the Student Health Service opening hours.
• The Study Guidance is open, but all contact takes place remotely. Read more about the Study Guidance.
• Coordinators for students with disabilities are available remotely. Read more on Study with disabilities.