Subtitling videos

According to EU law, public authorities must subtitle all videos they publish online. Here, you can read more about the legal requirements and the support you can get if you are unable to subtitle a video yourself.

Mandatory subtitling of videos

As of 23 September 2020, the EU's Web Accessibility Directive applies to public authorities. It states that videos, live broadcasts that are published digitally (e.g., on a website or on social media) must be subtitled in the language spoken in the video.

The Web Accessibility Directive states that live broadcasts must be subtitled (in the language spoken in the broadcast) as soon as possible, within 14 days. Otherwise, the video must be removed from the website.

Order subtitles

Inhousebyrån at the Communications Office works with an external partner for subtitles in Swedish and English. When you order and publish a video that needs to be subtitled, you are responsible for the costs of the subtitles.

Subtitling in the video's own language, for example spoken Swedish to Swedish subtitles.

Subtitling by external supplier, basic price: SEK 1,100 (excl. VAT and university-wide joint costs).

The basic price covers subtitles for a video of up to nine minutes, in the language spoken in the video.

Subtitling in the video's own language plus translation, for example spoken Swedish to Swedish and English subtitles.

Subtitling by external supplier, package price: SEK 2,700 (excl. VAT and university-wide costs).

The package price covers subtitles for a video of up to nine minutes, both in the language spoken (Swedish or English) in the video and into the other language (Swedish or English).

When you order videos from Inhousebyrån

When you order a video (except for live broadcasts), Inhousebyrån automatically subtitles it, unless you specifically tell us not to do so, for example if you will not be posting the video on any websites or social media.

Need to order subtitles for a pre-existing video?

Videos that are published online must be subtitled. Even if the video was not produced by Inhousebyrån, we can help you order subtitles for it from our external supplier.

Scroll up to see the prices for basic subtitling or subtitling plus translation.

Contact details

Communications Office
Inhousebyrån
Umeå University
SE-901 87 Umeå

Visiting address

The University Management Building, level 4

Orders or questions

Inhousebyran@umu.se

Production coordinator

Cecilia Nilsson
cecilia.nilsson@umu.se
+46 76-136 51 68

Head of unit

Sara Mejtoft
sara.mejtoft@umu.se
+46 76-148 50 50

Ida Åberg
6/1/2023