Who you should contact to report a problem with premises depends on what the fault is and in which building it has occurred.
- lighting (not special workplace lighting or the replacement of bulbs or fluorescent tubes)
- water and sewage
- refuse collection from recycling rooms
- external or internal maintenance
- snow clearance and gritting
should be reported to the property owner, Akademiska Hus.
Make a maintenance request to Akademiska Hus.
In case of emergency, you can call +46 (0)10-557 24 00.
This applies to most buildings on campus. If the fault has occurred in a building on Umeå Arts Campus or on Västerbotten County Council premises, the problem should instead be reported using these contact details:
Reporting a problem on Umeå Arts Campus or Knowledge Building premises
Reporting a problem on Västerbotten County Council premises
Card readers, locks or keys
Problem with card readers, locks or keys should be reported to the Campus Services Office in your building (select building under unit).
KBC Building, Technology Building, Physics Building, UB and UCCB have their own service offices where you report problems with card readers, locks or keys.
Report other problems to Infocenter
All problems other than those listed further up on this page can be reported to Infocenter.