Reporting a problem on premises

Who you should contact to report a problem with premises depends on what the fault is and in which building it has occurred.

Problems concerning

  • heating
  • ventilation
  • lighting (not special workplace lighting or the replacement of bulbs or fluorescent tubes)
  • water and sewage
  • refuse collection from recycling rooms
  • external or internal maintenance
  • snow clearance and gritting

should be reported to the property owner, Akademiska Hus.

Make a maintenance request to Akademiska Hus

In case of emergency, you can call +46 (0)70 510 10 02.

This applies to most buildings on campus. If the fault has occurred in a building on Umeå Arts Campus or on Västerbotten County Council premises, the problem should instead be reported using these contact details:

Reporting a problem on Umeå Arts Campus premises

Reporting a problem on Västerbotten County Council premises. In case of emergency, you can call +46 (0)90 785 15 00 or extension 51500.

Report other problems to Infocenter

All problems other than those listed further up on this page can be reported to Infocenter. Contact Infocenter.

Contact infocenter

Tel: +46 90-786 50 00
Contact form


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Frida Fjellström
11/21/2022