As an employee of Umeå University, you must have an e-mail address linked to the university. You are expected to use this e-mail address in your work. If you have a computer that is compatible with Microsoft Office, we recommended using an e-mail program such as Outlook, which provides full support for all e-mail service functions, including a built-in calendar.
A secure and flexible e-mail system
The solution which Umeå University has chosen to manage its e-mail is based on Microsoft Exchange, which means that all e-mails are stored centrally on a server with a very high level of data and IT security.
With Microsoft Exchange, you can also easily check e-mails and use your calendar on your mobile or tablet.
The university has a filter (IronPort) to minimise the amount of spam. The filter scans e-mail messages to identify spam and any viruses.
If you accidentally delete an important e-mail
If you accidentally delete a message, it will end up in the Recycle Bin. It is possible to recreate the message from there. If you have emptied the Recycle Bin, the information remains on the server for 14 days. Contact the Service Desk if you need to have information restored.
Support and further information
If you need help with your e-mail, in the first instance please consult the knowledge base. If you cannot find what you are looking for, you can contact the Service Desk.