Email is moving to Office 365

During 2022, Umeå University will be moving email services currently using Microsoft Exchange to the Microsoft Office 365 cloud service.

Umeå University has been using Microsoft Exchange for its employee email services since 2009. After a thorough assessment, it has now been decided that email services will be moved to the Microsoft Office 365 cloud service. This will take place during 2022.

Good to know before moving your email

  1. Before you move your account, you should be aware of some problems and changes we are currently working with.
    Changes linked to moving email services to Office 365
  2. We recommend that you use the Office 365 version of Outlook for your desktop email client, or the webmail service via
  3. You will need the Windows 10 or 11 operating system to be able to use Outlook. Mac users will need either Catalina, Big Sur or Monterey. Linux users cannot use the Outlook desktop app, they will need to use the webmail service.
  4. You need the latest version of Office 365. It can be downloaded from the Software Center (PC) or
  5. We recommend using multi-factor authentication (MFA).

More information about multi-factor authentication

Move your email account to Office 365

Complete this form to begin the moving process

Choose "English" in the upper right corner.

How it works

There are several stages involved in moving your email account.

  1. First, the system makes a copy of your emails and your calendar.
  2. The copy is moved to Office 365.
  3. Once the transfer is complete, the system will move your inbox.
  4. The system will then make the final changes and transfer all settings over to Office 365.
  5. The move is then complete.

The time this will take depends on the size of your inbox and how many copies are ongoing at the same time. You will not notice anything while the system is making the copies and you can continue to use Outlook as normal

Advantages of moving email accounts to Office 365

  • Increased inbox size
  • Instant access to the latest email and Office functions
  • Full functionality and seamless links to the various Office 365 services
  • Access to Microsoft ToDo – a digital to-do list available as a smartphone app, online or integrated into Teams, Planner, and Outlook.
  • Access to Microsoft Bookings – digital booking site.
  • New Outlook online app that can be accessed directly from the Office portal (
  • Extended antivirus filters with increased safety and more protection against harmful code and information leaks
Elin Sköld