Reporting a problem on premises

Problems concerning

• heating
• ventilation
• lighting (not special workplace lighting or the replacement of bulbs or fluorescent tubes)
• water and sewage
• refuse collection from recycling rooms
• external or internal maintenance
• snow clearance and gritting

should be reported to the property owner, Akademiska Hus. 

Make a maintenance request to Akademiska Hus.

In case of emergency, you can call +46 (0)10-557 24 00.

This applies to most buildings on campus. If the fault has occurred in a building on Umeå Arts Campus or on Västerbotten County Council premises, the problem should instead be reported using these contact details:

Reporting a problem on Umeå Arts Campus or Knowledge Building premises

Reporting a problem on Västerbotten County Council premises

Card readers, locks or keys

Problem with card readers, locks or keys should be reported to the Campus Services Office in your building (select building under unit). 

The following buildings have their own service offices where you report problems with card readers, locks or keys:

KBC Building: claes.persson@umu.se, +46 90-786 61 79.
Physics Building: jorgen.eriksson@umu.se, +46 70-340 50 36.
Technology Building: martina.sundling@umu.se, +46 70-688 17 31.
Umeå Academy of Fine Arts: robert.djarv@umu.se, +46 70-376 25 41.
Umeå Institute of Design: anders.hellstrom@umu.se, +46 90-786 98 03.
Umeå School of Architecture: kent.brodin@umu.se, +46 70-607 70 93.
Umeå University Library (UB): library, +46 72-543 95 97, +46 76-695 61 51.

Report other problems to Infocenter

All problems other than those listed further up on this page can be reported to Infocenter.