Email for employees

As an employee of Umeå University, you must have an email address linked to the university. You are expected to use this email address in your work.

Employees at Umeå University must have an email address linked to the university. If you have a computer that is compatible with Microsoft Office, we recommended using an email program such as Outlook. This provides full support for all email service functions, including a built-in calendar.

A secure and flexible email system

The solution which Umeå University has chosen to manage its email is based on Microsoft Exchange, which means that all emails are stored centrally on a server with a very high level of data and IT security.

With Microsoft Exchange, you can also easily check emails and use your calendar on your mobile or tablet.

The university has a filter that minimises the amount of spam. The filter scans email messages to identify spam and any viruses.

If you accidentally delete an important email

If you accidentally delete a message, it will end up in the Recycle Bin. It is possible to recreate the message from there. If you have emptied the Recycle Bin, the information remains on the server for 14 days. Contact the Service Desk if you need to have information restored.

Support and further information

If you need help with your email, in the first instance please consult the knowledge base. If you cannot find what you are looking for, you can contact the Service desk.

Support

You can send a request to Servicedesk when you need assistance with:

  • Technical support
  • Ordering access to different systems

Phone: +46 90-786 63 00

Manual

Manuals and instructions can be found on the website Manual.

Operation information (Swedish only)

https://it-status.umu.se/driftinfo

Related information

Elin Sköld
9/1/2021