The network of IT contacts at Umeå University is a link between university-wide IT strategy and needs in daily operations. As an IT contact, you represent your department or unit in the dialogue regarding IT-related issues at Umeå University.
All IT contacts at Umeå University participate in the network, which also includes representatives from ITS. You represent the business at your institution or unit, your knowledge and your anchoring in the business are more important than your knowledge of, for example, technology. The network meets a few times a year and questions that can be discussed are, for example:
- need for IT support and other needs
- management and maintenance of infrastructure and systems
- planned actions, changes and investments
- priorities
- plans
Your role as IT contact
Your role is communicative and you are a link for communication between ITS and your business. For example, you are responsible for:
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your business has up-to-date information on what is going on in terms of IT planning, operational disruptions, planned maintenance and measures that may affect the operations of your unit or institution.
- ITS receives information about your business' conditions, needs, views and wishes.
- educate yourself by attending IT contact person meetings as well as seminars and targeted training.
This is how ITS communicates with IT contacts
There are various channels in the network with IT contacts. It is important that you stay up to date by following channels and participating in meetings. Some of the most important channels are:
- IT Forum - Teams area
- ITS operational information
- "Information sheet "News about IT" (pdf)
- Meetings for IT contacts- approximately twice per semester, ITS organizes meetings. There we present upcoming changes and discuss common needs and solutions. Our meetings are both digital and physical, on site at ITS in Kunskapen hus.
- Direct contact between ITS and IT contact persons
As an IT contact, you can also be selected to participate in special reference groups and participate in testing and evaluation, planning work, etc.
How to be an IT-contact
It is the manager/prefect who is responsible for notifying who should be the IT contact. You as manager/prefect are contacted once a year with information and can then choose to notify a new IT contact or choose to change the existing contact person.
You can submit your application in December or January. This is so that we can invite to the first meeting for the IT contact persons.